Client Service and Office Coordinator (Temp)

Our client, an established national advisory firm with more than five decades of expertise is entering an exciting new growth phase, backed by significant private investment. The organisation combines deep local knowledge with national capability to deliver trusted, high-level insights to clients nationwide.

Our client is expanding their team and looking for Client Service & Scheduling Coordinators to join the Chermside office.

As a Client Service & Scheduling Coordinator, you’ll play a pivotal role supporting our Residential and Commercial valuation teams. You’ll be the central point of contact - ensuring every engagement runs smoothly from instruction through to completion.

Benefits:

• Exposure to a leading independent national firm
• Collaborative, supportive Operations team
• Be part of an exciting growth phase in a well-established organisation
• Career pathways

Your responsibilities will include:

• Processing and logging new service requests
• Coordinating and scheduling appointments
• Managing workflow and turnaround timeframes
• Communicating updates with clients and internal teams
• Coordinate documentation and maintain precise records.
• Manage workflow to meet turnaround timeframes.
• Liaise with clients and internal teams to provide updates.

If you thrive on organisation, communication, and keeping things moving efficiently - this is the role for you!

About you:

• Exceptional phone manner and relationship-building skills
• Strong organisational and time management abilities
• High attention to detail
• Experience in Customer Service or Professional Services
• Confident administrative and scheduling skills
• Must be available to work in the office 5 days a week until probation period ends

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.